Shipping policy

Shipping Policy

Order Processing

* All orders are processed within 1–2 business days after order confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.
* Cash on Delivery (COD) orders may require verification before dispatch.

Shipping Time

* Standard delivery across India typically takes 3–7 business days.
* Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

* Shipping charges, if applicable, will be displayed at checkout before payment.
* Free shipping may be offered on selected products, promotional campaigns, or minimum order values.

Order Tracking

* Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where available).
* Customers can use the tracking details to monitor their shipment status.

Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. VÉSIA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact our support team within 48 hours of delivery and provide clear photos of the package and product for assistance.

Delivery Availability

We currently ship across most locations within India. Delivery availability may vary based on courier service coverage.

For any shipping-related questions or concerns, please contact our customer support team with your order number and details.

Last Updated: August 2026

Shipping policy

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